Privacy Policy
Last updated: September 28, 2026
Introduction
Makan, operated by Lets Mansaf LLC (“Makan,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how information may be collected, used, shared, and protected when you visit our website, contact us, sign up for communications, or use online services connected to Makan.
By using this website, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of the website.
Scope of This Privacy Policy
This Privacy Policy applies to information collected through the Makan website and online features that link to this policy. It does not control the privacy practices of third-party websites, delivery platforms, payment processors, social media services, or other services that may be linked from our website. Those third parties may have their own privacy policies and practices.
Information You Provide to Us
We may collect personal information that you voluntarily provide when you interact with Makan online. Depending on the feature you use, this may include:
- Your name.
- Email address.
- Telephone number.
- Information submitted through a contact form or other message.
- Information provided when signing up for email updates or marketing communications.
- Information related to an order, inquiry, catering request, or other service request.
Please do not submit sensitive personal information through general website forms unless it is specifically requested and necessary for the service you are using.
Information Collected Automatically
When you use the website, certain technical information may be collected automatically by the website, hosting provider, browser technologies, or service providers. This information may include:
- Internet Protocol (IP) address.
- Browser type and version.
- Device type and operating system.
- Referring and exit pages.
- Pages viewed and interactions with the website.
- Date and time of visits.
- General diagnostic, performance, and security information.
This information may be used to operate the website, understand how visitors use it, maintain security, diagnose technical problems, and improve the website experience.
Cookies and Similar Technologies
The website may use cookies, local storage, pixels, tags, scripts, or similar technologies to support website functionality, remember preferences, measure performance, understand website traffic, or support services provided by third parties.
You can usually control or delete cookies through your browser settings. Disabling certain cookies may affect the way some website features work.
Online Ordering and Payment Information
If Makan offers online ordering, delivery, pickup, payment, or similar services through a third-party provider, you may be redirected to or interact with that provider’s service. The provider may collect information such as your name, contact information, delivery or pickup details, billing information, and payment information.
Payment card information may be processed directly by a third-party payment processor rather than stored by Makan. Information collected by third-party ordering or payment services is also subject to those providers’ privacy policies and terms.
How We May Use Information
We may use information collected through the website for purposes such as:
- Operating, maintaining, and improving the website.
- Responding to questions, messages, requests, and customer-service inquiries.
- Processing or supporting orders and service requests.
- Providing information about Makan, our menu, services, locations, or promotions.
- Sending email updates or marketing communications when you have chosen to receive them.
- Understanding website usage and improving the customer experience.
- Protecting the website, Makan, our customers, and others from fraud, misuse, security threats, or unlawful activity.
- Complying with applicable legal obligations.
How Information May Be Shared
We may share information when reasonably necessary to operate Makan and provide website-related services. This may include sharing information with:
- Website hosting, maintenance, and technology providers.
- Online ordering, delivery, and payment providers.
- Email, communications, and customer-service providers.
- Analytics or website-performance providers, if used.
- Professional advisers and service providers that support our business operations.
- Government authorities or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, property, or security.
If Makan or Lets Mansaf LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.
Third-Party Links and Services
Our website may contain links to third-party websites or services, including ordering platforms, delivery services, payment providers, social media platforms, maps, and other external services. When you leave the Makan website or interact with a third-party service, that third party’s privacy policy and terms apply. We encourage you to review those policies before providing personal information.
Email and Marketing Choices
If you subscribe to Makan email communications, you may unsubscribe by following the unsubscribe instructions included in the message or by contacting us through our Contact page.
Even if you opt out of marketing communications, we may still send non-marketing messages when necessary to respond to a request, provide a service, or communicate about an order or transaction.
Your Privacy Choices
Depending on where you live and applicable law, you may have rights relating to your personal information, such as requesting access, correction, deletion, or information about how your information is used.
To make a privacy-related request, please contact us through our Contact page. We may need to verify your identity before completing certain requests, and some information may be retained where permitted or required by law.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide requested services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with legal obligations.
Children’s Privacy
This website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through the website. If we learn that such information has been collected, we will take reasonable steps to delete it as appropriate.
Information Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure.
Do Not Track
Some web browsers provide a “Do Not Track” setting. Because there is not a universally accepted standard for responding to these signals, the website may not respond to all browser-based Do Not Track requests. You can use your browser and device settings to manage cookies and similar technologies.
Visitors Outside the United States
Makan is based in the United States. If you access the website from another country, information may be processed or stored in the United States, where privacy laws may differ from those in your location.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal requirements, or business practices. When we make changes, we will update the “Last updated” date shown at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or Makan’s privacy practices, please contact us through our Contact page.